Shipping & Returns
SHIPPING POLICY
"Your peace is our priority. Here's how we handle logistics quietly, carefully, so your focus stays on healing."
Processing Time
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All orders are processed within 48 hours of confirmed purchase.
You will receive an email confirmation once your order has been packed and is ready to ship.
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Shipping Method
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All items ship from Elizabethtown, Kentucky using USPS Priority Mail.
This service includes faster delivery times and built-in package protection through the U.S. Postal Service.
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Tracking Information
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Tracking will be emailed to you within 48 hours after your order is processed.
You can follow your package at any time using the link provided in your confirmation email.
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Estimated Delivery
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USPS Priority Mail typically delivers within 1–3 business days depending on your location.
Delivery times may vary during holidays or severe weather conditions.
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Shipping Restrictions
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At this time, shipping is available within the United States only.
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If You Have Questions
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If you ever have concerns about your shipment, feel free to contact me directly at:
Your order is handled with care and intention — the same way the Silent Love Protocol was created.
Return & Exchange Policy
Silent Love Protocol is committed to clarity, safety, and supportive customer care. Due to the nature of our products, our policies differ for digital vs. physical items.​
DIGITAL PRODUCTS (Instant Downloads)
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Because digital products cannot be returned, all digital purchases are final and non-refundable.
If you experience any technical issues, we will make sure you receive your files successfully.​
PHYSICAL PRODUCTS (Workbooks, Kits, Tools)
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Refunds or Exchanges Are Available If:​
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Your item arrives damaged
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Your order is incorrect
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Your package is lost in transit (after verification with carrier)
Items Must Be:
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Unused
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In original condition
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Returned within 14 days of delivery
To start a return:
Email silentloveprotocol@gmail.com with your order number and photos (if damaged).